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tammyd777
Participant
May 22, 2018
Question

Adobe won't open on my galaxy s6

  • May 22, 2018
  • 1 reply
  • 382 views

I Uninstalled and reinstalled and it still says that I need a subscription . Then it says that I have a subscription but it still won't open .

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
May 30, 2018

Hi Tammyd,

If I understand correctly, that you have the Adobe Reader mobile application installed but when you are trying to use it. Its giving you the option to buy the application again.

1- You may "Sign Out" & "Sign In" back in the application and try again.

2-  To cross check, login on web https://cloud.acrobat.com/exportpdf  and see whether you are able to use your service there or not?

Regards,

Akanchha