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yi-chiuw7599020
yi-chiuw7599020
Participant
October 8, 2018
Question

After highlight or note in PDF file, it doesn't open up any more on IPAD

  • October 8, 2018
  • 1 reply
  • 460 views

as title

I did write some note in my pdf, and then saved it on IPAD.

when i would  like to open it

it showed there were something wrong, please open it later

however, it past ONE day, i can not open my pdf NOW on IPAD

BUT, i can open the file on PC and iphone without any note....

This topic has been closed for replies.

1 reply

R
Adobe Employee
rmarcelita881151422885393
Adobe Employee
October 8, 2018

Hi yi-chiuw7599020​,

We apologize for the inconvenience this has caused you. Would you be willing to share one or two of the PDFs you are having this problem with to us (Adobe) so we can investigate the cause of the problem?

I've sent you a forum private message with the instructions on how to share your PDF form.

Alternatively, could you try to reboot your device, make sure your network connection is turned on, and reopen Acrobat?

Thank you for your patience.

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