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Participant
Jan 22, 2024 2:39 AM UTC
Question

After merging or compressing the files are pending

After merging or compressing the files are pending there nearly one hour 

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1 reply

Souvik Sadhu
Legend
Jan 23, 2024 1:40 PM UTC

Hi @Calvin34942237zfpn,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Do you experience the issue with every or specific file? Please share the file with me here to test.

 

Also, would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

2. The OS[Android/iOS] nad its version of your device;

3. A screen recording of the issue for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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