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Participant
Aug 4, 2025 11:22 AM UTC
Answered

AI Asıstant

Adobe AI Asistant kullanamıyorum. Böyle bi buton yok bende. Sebep ne¿

*Hesabının ülke ayarı Türkiye olabilir → Bu durumda AI Assistant henüz etkin değildir.

 

 

Amal.
Amal.Correct answer
Legend
Aug 4, 2025 12:53 PM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

 

I have checked your Adobe account and found that you have an AI assistant for Acrobat and an Acrobat Premium subscription. Please make sure you have enabled the AI assistant from the Acrobat App's preferences. Tap on the Profile icon > Preferences > Toggle on the button for 'Enable Generative AI' And check if that helps. 

 

Let us know how it goes. 

 

 


~Amal

5 replies

Amal.
Amal.Correct answer
Legend
Aug 4, 2025 12:53 PM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

 

I have checked your Adobe account and found that you have an AI assistant for Acrobat and an Acrobat Premium subscription. Please make sure you have enabled the AI assistant from the Acrobat App's preferences. Tap on the Profile icon > Preferences > Toggle on the button for 'Enable Generative AI' And check if that helps. 

 

Let us know how it goes. 

 

 


~Amal

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Participant
Sep 2, 2025 4:44 AM UTC

I don't think there are any subscription plans available for Adobe AI Assistant in Turkey. 

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Amal.
Legend
Sep 2, 2025 10:50 AM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

The Adobe Acrobat AI Assistant subscription is available for Turkey locale. What happens when you try to purchase the AI Assistant subscription, do you get any error message? If yes, please share the screenshot of the same for more clarity and further investigation.

 

~Amal

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