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abdoul_moumouni_7536
Participant
October 13, 2024
Question

Ai assistance

  • October 13, 2024
  • 1 reply
  • 113 views

Je suis très déçu de cet service d'assistance IA je peux pas payer la souscription et à chaque fois je tente d'utiliser on met de m'abonner encore, j'écris on me répond pas 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 15, 2024

Hi @abdoul_moumouni_7536

 

I hope this message finds you well, and thank you for reaching out to us.

In order to assist you better with your AI subscription payment issue, could you please provide some additional details? Specifically:

  1. Error Message: Are you encountering any error messages or prompts when trying to make the payment? If so, kindly share a screenshot of the error for better clarity.

  2. Steps Taken: If possible, could you walk us through the steps you followed leading up to the issue? This will help us better understand where things might be going wrong.

  3. Video Recording: A short video recording of the issue as it happens would be incredibly helpful. It will allow our team to diagnose the problem more quickly and efficiently.

Feel free to share any other details you think might be relevant. We appreciate your patience and look forward to resolving this.

 

~Amal

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