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Participant
April 9, 2025
Question

AI Assistant

  • April 9, 2025
  • 1 reply
  • 124 views

Código de erro: IS9224/6050/rLThyHKYkt

 

I can't use the AI ​​function, Adobe Acrobat doesn't recognize the signature!!! 

1 reply

S_S
Community Manager
Community Manager
April 9, 2025

Hi @marcos_boniatti,

 

Hope you are doing well. Sorry for the trouble with purchasing Acrobat AI Assistant. 

 

From the screenshot, it looks like an issue with your internet fluctuating, causing network errors and thus failing the purchase.

 

In such cases, would you mind trying to change the network once and check if it helps?

 

Let us know how it goes.


Regards,
Souvik.