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Participant
Apr 9, 2025 1:55 AM UTC
Question

AI Assistant

Código de erro: IS9224/6050/rLThyHKYkt

 

I can't use the AI ​​function, Adobe Acrobat doesn't recognize the signature!!! 

1 reply

Souvik Sadhu
Legend
Apr 9, 2025 10:51 AM UTC

Hi @marcos_boniatti,

 

Hope you are doing well. Sorry for the trouble with purchasing Acrobat AI Assistant. 

 

From the screenshot, it looks like an issue with your internet fluctuating, causing network errors and thus failing the purchase.

 

In such cases, would you mind trying to change the network once and check if it helps?

 

Let us know how it goes.


Regards,
Souvik.

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