Ai Assistant payment

Hi there

Thank you for reaching out to us, and I hope you're doing well.

I’ve reviewed the Adobe account linked to the Adobe ID you’re using here in the community and couldn’t locate an active paid subscription associated with it.

To resolve this, please try the following steps:

1. Open the app and go to Profile > Subscriptions.
2. Tap on Restore Purchase to sync your subscription data.
3. Once done, restart the application to check if the issue is resolved.
   https://www.adobe.com/devnet-docs/acrobat/android/en/mv-managesubscriptions.html#resolve-issue-in-restore-purchases

If you’ve used a different email address to purchase the subscription, kindly share that with us via a private message. This will help us locate and verify your subscription details more effectively.