PDFs with 300 to 400 pages on an Android smartphone in the Adobe PDF Reader app. When I open a PDF with AI on my smartphone, the AI chat works, but as soon as I save the PDF, the AI chat stops working. It keeps loading indefinitely, and after 10 minutes, an error message appears telling me to try again.
Hi there
Hope you are doing well and thanks for reaching out.
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
What is the version of the Acrobat App you are using? Tap on the profile > About Acrobat. Also, try updating the app from the App Store / Play Store and reboot the device once https://helpx.adobe.com/acrobat/mobile-app-faq.html
If the issue still exists, please share a small video recording of the steps you are taking and the issue as it occurs for more clarity.
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