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janet_1295
Participating Frequently
March 17, 2025
Question

Am I double subscribed ?

  • March 17, 2025
  • 1 reply
  • 584 views

 

How do I get rid of one? I think they are attached to different emails. And from different machines, one mobile, one laptop.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 18, 2025

    Hi there

    Hope you are doing well, and thank you for reaching out.

    I have reviewed the Adobe account associated with the Adobe ID you are using on this community and found that you currently have both an Acrobat Pro and an Acrobat Premium subscription.

    Could you please confirm which subscription you would like to keep? Once we have your preference, we can proceed with processing your request accordingly.

    Looking forward to your response.

     

     

     

     

    J
    janet_1295Author
    Participating Frequently
    March 18, 2025

    Can you share the link to compare each product and cost? I am only finding standard and Pro. Thanks

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