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Jeet jain
Participant
August 3, 2021
Question

Amount deducted but not showing

  • August 3, 2021
  • 1 reply
  • 277 views

I have subscribed for one year subscription but it is not reflecting in your app..i have all details ...please reslove the issue

 

This topic has been closed for replies.

1 reply

Ria Tagra
Ria Tagra
Inspiring
August 3, 2021

Hi @Jeet jain ,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. OS version?
  2. Make and model of your device?

 

Try to sign out and sign in back to your account. Do the following to restore your subscription:

  1. Tap the profile icon.
  2. Tap Subscriptions or Manage subscriptions
  3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.


Regards

Ria

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