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wasimkhhan
Participant
May 29, 2026
Answered

Amount Kept on dedcuting from my account -

  • May 29, 2026
  • 3 replies
  • 43 views

Everymonth my account balance got deducted for Rs 564. This is current month transaction. I do not any active subscription from last 6 month. Why this is happening. I need a resolution

 

This month transaciton is - VISA trxn VIN/Adobe /202605131443/613301042250//TCS

    Correct answer Amal Jaiswal

    @wasimkhhan we are sorry for the trouble. Please check the steps shared in the help page https://community.adobe.com/announcements-14/why-is-adobe-charging-my-card-1562006  and see if that helps. 

     

    ~Amal

    3 replies

    wasimkhhan
    Participant
    June 18, 2026

    Thanks ​@Amal Jaiswal - Finally the issue is resolved now.

    wasimkhhan
    Participant
    June 18, 2026

    Thanks a alot ​@Amal Jaiswal - Finally I cancelled the subscription from my another account.

    Amal Jaiswal
    Community Manager
    Community Manager
    May 29, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble you are experiencing. 

     

    Please go through the steps shared in the help article https://community.adobe.com/announcements-14/why-is-adobe-charging-my-card-1562006 and see if that works. 

     

    Let us know if you experience any trouble and need more help.

    wasimkhhan
    Participant
    June 18, 2026

    Hi Amal,

    Again amount is deducted this month. Can I get a resolution.

     

    Regards

    Wasim Khan

    wasimkhhan
    Participant
    June 18, 2026

    Also - the link which you have shared is not working at all.