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PleaseAnswermyDoubt
Participant
February 6, 2026
Answered

Amount refund request

  • February 6, 2026
  • 1 reply
  • 112 views

So, basically I opted for a free trial in acrobat for acrobat premium subscription.But,now I don't need it anymore . But I forgot to turnoff Autopay . So , the money are automatically deducted. Could u please guide me how to get refund or any other alternatives to get my money back ? And the payment is done just an hour ago.So,I sincerely request you to look in to my issue and resolve it at the earliest.

    Correct answer Amal.

    Hi ​@PleaseAnswermyDoubt 

    To know more about the cancellation/refund process and policy please check the help page 

     

    ~Amal

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 6, 2026

    Hi ​@PleaseAnswermyDoubt 

    To know more about the cancellation/refund process and policy please check the help page 

     

    ~Amal

    LeoSchPal
    Participant
    February 8, 2026

    WHERE IS THE HELP PAGE?! IT SHOULD BE THIS ONE!!! CAN SONEONE HELP ME?!?! I ALSO HAVE BEEN CHARGED!!! This system is EAY TOL COMPLEX!!!!