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PleaseAnswermyDoubt
Participant
February 6, 2026
Answered

Amount refund request

So, basically I opted for a free trial in acrobat for acrobat premium subscription.But,now I don't need it anymore . But I forgot to turnoff Autopay . So , the money are automatically deducted. Could u please guide me how to get refund or any other alternatives to get my money back ? And the payment is done just an hour ago.So,I sincerely request you to look in to my issue and resolve it at the earliest.

    Amal.
    Amal.Correct answer
    Legend
    February 6, 2026

    Hi ​@PleaseAnswermyDoubt 

    To know more about the cancellation/refund process and policy please check the help page 

     

    ~Amal

    2 replies

    Amal.
    Amal.Correct answer
    Legend
    February 6, 2026

    Hi ​@PleaseAnswermyDoubt 

    To know more about the cancellation/refund process and policy please check the help page 

     

    ~Amal

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    LeoSchPal
    Participant
    February 8, 2026

    WHERE IS THE HELP PAGE?! IT SHOULD BE THIS ONE!!! CAN SONEONE HELP ME?!?! I ALSO HAVE BEEN CHARGED!!! This system is EAY TOL COMPLEX!!!!

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