when I am opening any pdf files, it's automatically save in Oken scanner and my oken scanner 's storage is going to be full.i want to change this setting, but how,I don't know?

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Shaileshkumar35544695j6mv

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andriod settings

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when I am opening any pdf files, it's automatically save in Oken scanner and my oken scanner 's storage is going to be full.i want to change this setting, but how,I don't know?

Android

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Miguel Ángel353691047bu3

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Ni yo tampoco a dónde puedo acudir o en donde ay alguien que me pueda
aclarar esto

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Souvik Sadhu

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Hi @Miguel Ángel353691047bu3,

You need to check the Scanner app's settings to disable the sync feature. This will stop the automatic upload of files.

-Souvik

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Souvik Sadhu

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Hi @Shaileshkumar35544695j6mv,

Hope you are doing well. Thank you for writing in!

This looks like an issue with the sync feature on Oken Scanner. Have you checked if the file upload or sync is disabled on the application? This can be a reason why the files are automatically uploaded to the app's cloud storage.

If this is not the case, please share a screen recording of the event for a better understanding and assistance.

Look forwad to hearing from you.

-Souvik

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