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B27475273o2rs
Participant
December 7, 2022
Question

Android Adobe Reader keeps crashing

  • December 7, 2022
  • 1 reply
  • 634 views

Anytime I attempt to use the sign feature from Fill and SIGN, the app  loses. I have updated the app and this has not fixed the problem. I send the crash reports, too. It has been about 6 weeks since I first noticed this glitch. Any suggestions?

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    December 7, 2022

    Hi @B27475273o2rs,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few pieces of information:

    1. The application version of Acrobat Reader Mobile you are using;

    2. The Android version of your device;

    3. A screen recording of the workflow for better understanding;

    4. A sample file for us to try and reproduce the issue at our end.

     

    Look forward to hearing from you.

     

    -Souvik.

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