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Participant
Dec 7, 2022 5:26 PM UTC
Question

Android Adobe Reader keeps crashing

Anytime I attempt to use the sign feature from Fill and SIGN, the app  loses. I have updated the app and this has not fixed the problem. I send the crash reports, too. It has been about 6 weeks since I first noticed this glitch. Any suggestions?

1 reply

Souvik Sadhu
Legend
Dec 7, 2022 7:12 PM UTC

Hi @B27475273o2rs,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information:

1. The application version of Acrobat Reader Mobile you are using;

2. The Android version of your device;

3. A screen recording of the workflow for better understanding;

4. A sample file for us to try and reproduce the issue at our end.

 

Look forward to hearing from you.

 

-Souvik.

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