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jeffery_9460
Participant
September 23, 2024
Question

Android does not recognize long .pdf file names

  • September 23, 2024
  • 1 reply
  • 419 views

 

Files that have been created on my workstation with Adobe Acrobat 2020 using long names are not recognized on the Android Samsung SM-X818 tablet. The tablet does have Adobe Acrobat reader installed but will not open the .pdf that I created on my workstation. The Android cuts off the names of the files including the type of file. As a result it doesn't know what application to use.
Notice that the file thumbnail place holders in the included photo are all gray with a blank page.
Samsung:

SM-X818U Tablet

Android Version 14

w/Adobe Acrobat Version 24.9.1.35566 

 

Workstation Windows 11

w/Adobe Acrobat Std 2020 Classic Version 2020.005.30680 

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 23, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community bugs">
    J
    jeffery_9460Author
    Participant
    October 1, 2024

    It would help to get a reply related to the issue and not one that states my issue has been moved to a different location.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 1, 2024

    i'm sorry.  you posted in a forum for questions about how to use adobe's forums and while i have expertise in serveral adobe areas, i do not have expertise in adobe's mobile reader so i do not know the answer to your question.

     

    your post was moved to the adobe mobile reader forum (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/android-does-not-recognize-long-pdf-file-names/m-p/14891374#M28865)  where experts there can help you, if they choose.

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