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jeffery_9460
Participant
Sep 23, 2024 9:43 PM UTC
Question

Android does not recognize long .pdf file names

 

Files that have been created on my workstation with Adobe Acrobat 2020 using long names are not recognized on the Android Samsung SM-X818 tablet. The tablet does have Adobe Acrobat reader installed but will not open the .pdf that I created on my workstation. The Android cuts off the names of the files including the type of file. As a result it doesn't know what application to use.
Notice that the file thumbnail place holders in the included photo are all gray with a blank page.
Samsung:

SM-X818U Tablet

Android Version 14

w/Adobe Acrobat Version 24.9.1.35566 

 

Workstation Windows 11

w/Adobe Acrobat Std 2020 Classic Version 2020.005.30680 

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    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 23, 2024 10:58 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community bugs">
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    jeffery_9460Author
    Participant
    Oct 1, 2024 1:31 PM UTC

    It would help to get a reply related to the issue and not one that states my issue has been moved to a different location.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Oct 1, 2024 1:46 PM UTC

    i'm sorry.  you posted in a forum for questions about how to use adobe's forums and while i have expertise in serveral adobe areas, i do not have expertise in adobe's mobile reader so i do not know the answer to your question.

     

    your post was moved to the adobe mobile reader forum (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/android-does-not-recognize-long-pdf-file-names/m-p/14891374#M28865)  where experts there can help you, if they choose.

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