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mz24620194
Participant
May 16, 2017
Answered

Annotation on Android tablet not allowed despite having the permission

  • May 16, 2017
  • 1 reply
  • 942 views

Hi,

I am facing this issue where a secured file can be annotated on Acrobat Reader on Windows but not on android version of Acrobat Reader.

I am running the following

OS
Adobe Reader version
Windows 10 (1607)2017 Release | Version 2017.009.20044
Android 7 on Tab S317.1.1

The file permission seen on Acrobat Reader on Windows.

The error message displayed on Acrobat Reader for Android when I try to annotate the same file.

In this case, I can clearly annotate the same file on Acrobat Reader on Windows so permission issue can be ruled out.

I suspect this might be a bug on Acrobat Reader on Android and hope fix will be released soon. I read pdf files on my tablet and the ability to annotate is important for me. Thanks.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi mz24620194,

It seems that the document is encrypted because of the document security and restrictions settings.

Please refer this thread with similar issue: Restricted Document

I hope this will answer your query.

Let us know if you need any help.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
May 25, 2017

Hi mz24620194,

It seems that the document is encrypted because of the document security and restrictions settings.

Please refer this thread with similar issue: Restricted Document

I hope this will answer your query.

Let us know if you need any help.

Regards,

Meenakshi

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