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Participant
October 4, 2025
Answered

Annoying pop up

  • October 4, 2025
  • 1 reply
  • 153 views

I get the attached pop up each time I open any PDF on my android tablet  these are PDF files,  I'm not trying to convert anything else, or edit them. I have no interest in unleashing anything I just want to use Adobe reader as  reader.

Correct answer creative explorer

@antony_9951 Oddly, I am using my Android tablet with the free Acrobat Reader app, and I don't have this annoying pop-up. The reason is that Adobe intentionally uses the free Acrobat Reader app to market its paid services (like editing, converting, combining PDFs, etc.). These pop-ups are designed to encourage free users to upgrade to a premium subscription. Sometimes just clicking on 'Edit PDF,' Export or Create in the past or by accident notifies Adobe and Acrobat interprets as a potential "workflow" that could be "improved" with a paid feature! 

I would go into the settings, and clear the cache and if that doesn't work storage and data. Then re-open the App and turn off any settings with Genearative AI, and notifications. And don't touch any of the 'Premium' features


1 reply

creative explorer
Community Expert
creative explorerCommunity ExpertCorrect answer
Community Expert
October 5, 2025

@antony_9951 Oddly, I am using my Android tablet with the free Acrobat Reader app, and I don't have this annoying pop-up. The reason is that Adobe intentionally uses the free Acrobat Reader app to market its paid services (like editing, converting, combining PDFs, etc.). These pop-ups are designed to encourage free users to upgrade to a premium subscription. Sometimes just clicking on 'Edit PDF,' Export or Create in the past or by accident notifies Adobe and Acrobat interprets as a potential "workflow" that could be "improved" with a paid feature! 

I would go into the settings, and clear the cache and if that doesn't work storage and data. Then re-open the App and turn off any settings with Genearative AI, and notifications. And don't touch any of the 'Premium' features


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