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Participant
Mar 17, 2022 11:04 AM UTC
Question

Annulation d'abonnement

Je ne veux pu être inscrit avec Adobe Reader, j'aimerai que mon abonnement soit annulé et que j'aille mon remboursement, merci

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3 replies

Participant
Mar 14, 2023 7:33 PM UTC

Je souhaite l'annulation de l'abonnement suite à une mauvaise manipulation de mon enfant et je demande une remboursement. Merci

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Souvik Sadhu
Legend
Mar 16, 2023 12:01 AM UTC

Hello @elom28876633gfip,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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Harsh Vardhan Pareek
Participating Frequently
Mar 17, 2022 12:45 PM UTC

Hi @Alyssia23630083poyq 

 

Here is a discussion link on the cancellation and refund issue. Kindly check out the steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

 

Thanks,

Harsh

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