Anular Suscripcion

Question

Quiero anular la suscripcion y no puedo hacerlo#anular#cancelar

S_S · Accepted Answer

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (https://adobe.ly/3K71qoX)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3K71qoX)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

Harsh Vardhan Pareek · Answer

Hi @Aldo220433289uws

Hope you are doing well.

As per the description above that you want to cancel the premium subscription of Acrobat Reader mobile. We are not able to locate any active subscription on your email. If you have some other email, kindly send it to us on a private message.

Here is a discussion link on a similar issue, kindly check out the steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/unable-to-cancel-the-subscription/m...

Thanks,

Harsh

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