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Mom2KCKA
Participant
April 4, 2026
Answered

ANYONE else being charged for a $75 subscription you do not have and never had

  • April 4, 2026
  • 1 reply
  • 30 views

I've never EVER started a subscription for Adobe anything and I just had the notifications of them charging me, but not receiving $75.76...REALLY!?!? I keep my subscriptions in check bc I'm not one that can afford to just oops i forgot to pay $75 for something i never really use!!! 

    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and sorry for the trouble you had. 

     

    As described you haven’t subscribed for the Adobe products and still being charged for them, please check the steps shared in the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html and see if that helps. 

     

    You may also contact your bank for further action.

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    April 6, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble you had. 

     

    As described you haven’t subscribed for the Adobe products and still being charged for them, please check the steps shared in the help page https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html and see if that helps. 

     

    You may also contact your bank for further action.

    ~Amal