Participant

Answered

App

Forum|Forum|1 year ago
June 18, 2025
6 replies
295 views

keeps crashing

iOS

Correct answer Souvik Sadhu

Hi @gabriel_4355 @default5kxcnvgq2azv ,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

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Acrobat Reader Mobile helps users manage and store digital documents securely on their smartphones. For users who manage online subscriptions, having access to service details and invoices is important. If you're looking for a reliable IPTV abonnement, choosing a trusted provider can ensure a smooth and uninterrupted streaming experience.

Participant

Adobe Acrobat Reader Mobile is a mobile app by Adobe that lets you view, annotate, sign, and manage PDF documents on Android and iOS devices.

Legend

Hi @gabriel_4355,

Sorry for the experience.

As mentioned above, we are already aware of the situation and are working on a fix.

You can also check the status of the issue here: https://adobe.ly/43NVyvt

Regards,
Souvik.

default5kxcnvgq2azv

Participant

Why is the issue not elevated to "Major"? It is unusable and crashes immediately. Same goes for adobe scan.

iPad Pro

iPadOS 18.5

Souvik SadhuCorrect answer

Legend

Hi @gabriel_4355 @default5kxcnvgq2azv ,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

Participant

Not work

Legend

Hi @tyrhonda_3136,

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.