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App Acrobat on iPhone closes after I open it

Forum|Forum|10 months ago
June 18, 2025
3 replies
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Been using the Adobe Acrobat app Version 25.05.05 (20250609.204730) on mi IPhone 18.5 for a long time. Today I tried to open the app and it closes immediately after a segons or two. Tried resetting my phone a couple times, deleting the last document downloaded just in case. I even deleted and re installed the app losing some documents I didn't save on the cloud.
The app keeps closing after I open it, it won't even let me sign in.

Crash or freeze

Correct answer Souvik Sadhu

Hi @faesa_4958,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

Community Expert

Community Expert

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

Community Manager

Correct answer

Community Manager

Hi @faesa_4958,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

Community Manager

Community Manager

Hi @faesa_4958,

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.