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Aydin23740895m46l
Participant
March 24, 2022
Question

App closed and didn't save my oducmentni had just saved

  • March 24, 2022
  • 1 reply
  • 435 views

i finished. editing and pushed saved to  my focument skt said svsr dthen suddley sis dosrry error unsble to ssve snd nit closed now i lost my ehole document that hsd tsken me hours tot even wrote ehat do i fdo now k need ot now

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
March 25, 2022

Hi @Aydin23740895m46l 

 

Kindly check if you are facing this with other PDFs too? Could you provide a few more details to understand the issue better?

1. Is the app still crashing with other PDFs?

2. Application version?

3. OS name and version?

Also, look for the file on the cloud storage https://acrobat.adobe.com 

 

Thanks,

Harsh

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