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Bhavesh32772099dczh
Participant
October 7, 2023
Question

App coping pdf without permission

  • October 7, 2023
  • 1 reply
  • 273 views

Whenever I open some pdf, Adobe creates a copy and open it but I didn't want to create copy. It is happening only for some files, not for all.

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 31, 2023

    Hi @Bhavesh32772099dczh,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    From the description, it looks like the app is creating copies of files either stored on a cloud storage which does not allow writing access or they are read only forms which do not allow adding text to the original file.

    If I accessed the situation correctly, then it is design behavior for the application to create a more stable version of the book for you, in case you want to annotate or highlight, or even add comments.

     

    Please revert back if this is not what you are experiencing.

     

    -Souvik

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