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Divine_connoisseur3610
Participant
Jun 18, 2025 4:19 PM UTC
Question

App keeps crashing

Hello

 

On my Ipad and Iphone Acrobat reader app keep crashing as soon as open it. I have turn off and off iphone, uninstalled and reinstalled it. It has latest verion and devices got latest IOS but still keeps crashing

 

Not sure what to do?

 

 

    5 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    Jun 19, 2025 8:51 AM UTC

    [MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

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    Acrobate du PDF, InDesigner et Photoshopographe
    EuroTeacher
    Participant
    Jun 18, 2025 4:22 PM UTC

    The same thing happens to me. It disappears as soon as I open it. I have done the same fixes to no avail.

     

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    Tariq Dar
    Legend
    Jun 18, 2025 4:28 PM UTC

    Yes, we are aware of this.

     

    We apologize for the troubled experience. We are aware of Acrobat crashing on iOS devices. You can check the status of the latest updates on this issue here: https://adobe.ly/4e5eVU6.
     
    Thank you for your continued support.


    ~Tariq

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    Tariq Dar
    Legend
    Jun 18, 2025 4:21 PM UTC

    Hello, 


    Sorry for the troubled experience. 
    We are of this issue. Product team is actively working on a fix for this issue. 

    As soon we have an update will keep this discussion updated. 


    ~Tariq

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