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S
sumida_3267
Participant
June 18, 2025
Answered

app keeps quitting itself ipad air 13”

  • June 18, 2025
  • 2 replies
  • 173 views

i can't even open a second of the app, it keeps quitting. trieid delete and reload from app store and turn off and on ipad. anything else that might help?

Correct answer S_S

Hi @sumida_3267,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
June 18, 2025

Hi @sumida_3267,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

S_S
Community Manager
S_SCommunity Manager
Community Manager
June 18, 2025

Hi @sumida_3267,

 

Sorry for the experience with Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.

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