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App shuts down on iPad

Dear users! I am struggling with this app for almost a month, and the help topics are hard to understand for a non-IT person.

I am using Apple IPad Pro M4 and Adobe Acrobat app shuts down on its own the moment I try to use it. I have tried re-installing it, it didn't help.

I read about cleaner app steps but couldn't find the right file to use on Mac.

Please help, appreciate it!

Correct answer Souvik Sadhu

Hi @daria_estate,

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

Community Expert

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe

Correct answer

Community Manager

Good news.

We are live with the fix.

Please restart your device once and try using the app again.

Let us know how it goes.

Regards,
Souvik.

Community Manager

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

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