Skip to main content
D
defaulte6war7qd2q7c
Participant
April 20, 2021
Question

App Store Subscription

  • April 20, 2021
  • 1 reply
  • 324 views

My App Store subscription has been taken but can't access pro features. Apple can't seem to help. 

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 21, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As described you are unable to use the pro features.

 

What happens when you try to use the pro/premium features of Adobe Acrobat?

 

I have checked the Adobe account with the email you are using on this community and unable to track any active subscription for Acrobat premium features. Please make sure you have active subscription and using the correct Adobe ID to use the premium features.

 

Hope this information will help

 

Regards

Amal

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices