apple hesap sifresi isteme sorunu

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Appledan 19 eylul 2027 tarihine kadar aboneligim var ve aktif. Ama her uygulamayi actigimda apple hesap sifresini istiyor! Bu cok sinir bozucu ne yaptiysam duzeltemedim. Uygulamadan ciktim tekrar girdim kaldirdim tekrar yukledim ama bir turlu duzelmedi! Yardimci olurmusunuz.

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Dazzling_Twinkle6635Author

Participant

İphone 16e, İos 27.2, adobe acrobat 26.10.00 (20261029.153127) Thank you

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Meenakshi Negi

Community Manager

Hi Dazzling_Twinkle6635,

Thank you for the details.

We will get this checked with the team and share an update with you.

Thanks,

Meenakshi

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Dazzling_Twinkle6635Author

Participant

Hello, yes, every time I open an app, it asks for my Apple account password! It doesn't ask for a password when the app is running in the background. I subscribed through Apple and have confirmed my information multiple times. I'm sending you a screenshot for better understanding. Thank you in advance. Have a good day.

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Meenakshi Negi

Community Manager

Hi Dazzling_Twinkle6635,

Thank you for the screenshot.

Could you please also confirm the Acrobat and OS version numbers currently in use on your iOS device?

Thanks,

Meenakshi

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Meenakshi Negi

Community Manager

Hi Dazzling_Twinkle6635,

Thank you for reaching out, and sorry for the trouble caused.

Could you please confirm if the application prompts you for a password when you attempt to sign in? Make sure you're using the same steps that were followed when you purchased the subscription.

Additionally, could you share a short video demonstrating what happens when you try to access the application? This will help us better understand the issue.

Thanks,

Meenakshi

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