Apple IOS 10.3.1 and Password Protected PDF's

Forum|Forum|8 years ago
May 8, 2017
1 reply
4982 views

Cannot open an password protected PDF send as an eMail attachment with apple mail iOS 10.3.1. The PDF can be opened if copied to another app for example GoodReader.

I know this is a Apple problem.

This topic has been closed for replies.

AkanchhaS8194121

Legend

Hi Hanspaint,

We apologize for the delay in response to your query.

The password protected pdf document you are referring here, what is the trouble that you were experiencing when you were trying to open it?

Is it not giving the password box or when you entering the password its not accepting it?

You may refer to the forum thread https://forums.adobe.com/thread/2062404 is it a similar issue discussed in that?

Regards.

Akanchha

H

hanspaintAuthor

Participant

Hi

If I enter the password it is not accepted so it ask for the password again this happens only if the pdf is downloaded from eMail. If downloaded and copied to, for example, the cloud and downloaded from there it works fine.

Hans van Noort

[details removed by Ussnorway]

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