Skip to main content
M
Mohammed276616807gnj
Participant
December 21, 2022
Question

Application hangs

  • December 21, 2022
  • 1 reply
  • 1507 views

 Application hangs & does not load the contents properly as shown in the picture. It has been the issue over the last few months. I updated the app, deleted & reinstalled it but to no avail. 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    December 22, 2022

    Hi @Mohammed276616807gnj,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Do you experience this issue with every other file you try to open or with a single file? If with a single file, would you mind sharing the file with us to reproduce the issue at our end?

    Also, you might want to clear cache files for Acrobat from your device's settings app to free up the application.

     

    Let us know if this works for you.

     

    -Souvik.

    M
    Mohammed276616807gnjAuthor
    Participant
    December 23, 2022
    I've been experiencing this issue with every 30mb plus hyperlinked files
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices