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Estoy para ayudarlos
Participant
September 28, 2023
Question

Archivo dañado en acrobat

  • September 28, 2023
  • 2 replies
  • 659 views

Hoy en la mañana guarde un subrayado sobre el PDF en la tablet y luego más tarde intento habrirlo desde el celular y me envió ese error, ahora necesito que sutedes lo recuperen es un PDF muy largo y está todo subrayado, lo necesito para la facultad.

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    2 replies

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    October 10, 2023

    Hi @Estoy para ayudarlos,

     

    Hope you are doing well. Thank you for writing in, and sorry for the delay in response.

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

    2. A screen recording of the workflow you are following;

    3. A sample file where you experience the issue;

    4.  The Android version of your device.

     

    Look forward to hearing from you.

     

    -Souvik

    E
    Estoy para ayudarlosAuthor
    Participant
    October 7, 2023

    Ahora me ocurre que puedo entrar al archivo desde la compu y la tablet, pero desde el celular me tira ese error. Van a poder caminar esto? Porque sino me voy a tener que cambiar de aplicación por más que no quiera.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 11, 2023

    If you can view the file from the computer and the tablet, but not from the phone, there is obviously a problem with your phone's viewer. Mobile devices are not necessarily able to display all PDF files.

    ABAMBO | Hard- and Software Engineer | Photographer
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