Asking for e-signature

I have premium package but I still cannot request e-signature. Why?

Thanks for you help?

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Community Manager

Hello Marco,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Would you mind sharing certain information:

1. The application version of Acrobat Reader Mobile you are using;

2. The operating system you are using [Android/iOS] and its version;

3. A screen recording of the workflow you are following for better understanding;

4. If the issue is with a specific file, please share the file with us for further investigation.

Looking forward to hearing from you.

Thanks,

Souvik.

Participant

Adobe version: 22.08.00 (20220819.224230)
IPad IOS 15.6.1

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Marco Altea

[PI removed by moderator]

Community Manager

Thank you for sharing the information. Also, can you please share a screen recording of the workflow so that I can investigate better?

Thanks,

Souvik.

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