Assinatura

Question

Recebi uma cobrança de uma assinatura que não fiz eu já tinha até desinstalado o aplicativo é fui cobrado hj as 05:00 da manhã gostaria de meu dinheiro de volta meu reembolso, vcs não podem cobrar algo que não assinei

Souvik Sadhu · Answer

Hello @Wesley31016417vu8u,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

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