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Flávi5EE4
Participant
May 28, 2021
Question

Assinatura

  • May 28, 2021
  • 1 reply
  • 441 views

ontem fiz a assinatura do Adobe Premium pela apple storie. vai expirar dias 27/06/21, porém não consigo usar os recursos avançados do adobe porque consta que eu utilizo a versão gratuita. Eu paguei 16,90 para poder utilizar o programa, mas não consigo. 

Por gentila solucionem o problema 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
June 1, 2021

Hi Flávi

 

Hope you are doing well and sorry for the trouble. As described you are unable to use the advanced features of Adobe Acrobat and says that you have the free version.

 

Would you mind elaborating a bit more, are you trying to use the Advanced features on computer/laptop or on a mobile device?

 

I have traced the Acrobat premium subscription on the email id you are using on this community. Acrobat Premium subscription is for Acrobat Reader mobile application and not for Acrobat Reader DC (Computer application). For more information about Acrobat Reader Mobile, please checkout the the help page -  https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Please try to use the Advanced features via Acrobat Reader Mobile application for iOS/Android devices and check.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

 

 

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