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Ria Tagra
Inspiring
April 5, 2021

Hi ALPER5E93,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. Is it delted from application or device?
  2. Did you stored them in document cloud?
  3. Make and model of your device?

If you are not uploading the files to Adobe Document Cloud or saving it to any other location, then the files will be deleted permanently. 

It is not possible to retrieve the files once deleted directly from the application. 

  

I would suggest you always save a copy of the file to some other location or you can upload the files to Document Cloud. 

If the files were saved within the application, they are by default uploaded to Document Cloud. 

 

You may check your saved files over here . Open the link and sign in with your Adobe ID and the password. Then go to Files > Document Cloud.


For more help refer to: https://documentcloud.adobe.com/link/home/

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


Regards

Ria