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Amal.
Community Manager
Community Manager
October 30, 2024

Hi there

 

I hope this message finds you well! Thank you for reaching out to us.

I’ve taken a look at the Adobe account associated with the Adobe ID you’re using in this community, and I wasn’t able to locate any active paid subscription linked to it. If you happen to have subscribed using a different email address, could you please provide that email in a private message? This will allow us to conduct a more thorough investigation on our end.

 

~Amal