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Participant
August 11, 2022
Answered

Auto enable pan function

  • August 11, 2022
  • 1 reply
  • 294 views

We noticed yesterday that several tablets using DC Reader have switched to having the select function as the default when opening files instead of the pan function, is there a way to change this back?

In the past I believe they had to make this change once then the application would remember the preference but something changed earlier this week and the change is not being retained.

Any suggestions will be apprecitated.

    This topic has been closed for replies.
    Correct answer S_S

    Hello Duane,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Can you please share a screen recording of the workflow you are following for better understanding?

     

    Also, please share the below information:

    1. The application version of Acrobat Reader Mobile you are using;

    2. The operating system you are using and its version.

     

    Looking forward to hearing from you.

     

    Thanks,

    Souvik.

    1 reply

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    August 15, 2022

    Hello Duane,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Can you please share a screen recording of the workflow you are following for better understanding?

     

    Also, please share the below information:

    1. The application version of Acrobat Reader Mobile you are using;

    2. The operating system you are using and its version.

     

    Looking forward to hearing from you.

     

    Thanks,

    Souvik.