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D
donna_e._5278
Participant
November 18, 2024
Question

Bad response to customers

  • November 18, 2024
  • 1 reply
  • 105 views

I have been try for two months to figure out how to canel this trial. Well I am stuck with the bill now. Sometimes I feel like you people do this on purpose. But please cancel my account I am tired of giving you free money! I don't use this app. 

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
November 18, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found that you have an active plan for Acrobat pro, please check the steps shared in the help page (https://adobe.ly/3Cxojl3 ) and see if that helps.

 

Regards

Amal

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