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JMVigil
Participant
Dec 16, 2023 4:43 PM UTC
Question

Bajar las apps al móvil

Tengo un plan completo, de todas las aplicaciones; al querer instalarlas en el móvil, me pide que pague. ¿Cómo tengo que hacer para mostrarle que tengo el plan completo? 

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    Dec 20, 2023 4:47 PM UTC

    Hi @JMVigil,

     

    Hope you are doing well. Sorry for your experience with Installing and using Adobe Apps.

     

    Would you mind letting us know the exact error you see when using the applications? Also, I suggest checking your email address when logging into the app.

     

    Let us know if you are using the same email address as you use on your desktop and are still experiencing the issue.

     

    -Souvik

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