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J
JMVigil
Participant
December 16, 2023
Question

Bajar las apps al móvil

  • December 16, 2023
  • 1 reply
  • 297 views

Tengo un plan completo, de todas las aplicaciones; al querer instalarlas en el móvil, me pide que pague. ¿Cómo tengo que hacer para mostrarle que tengo el plan completo? 

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    December 20, 2023

    Hi @JMVigil,

     

    Hope you are doing well. Sorry for your experience with Installing and using Adobe Apps.

     

    Would you mind letting us know the exact error you see when using the applications? Also, I suggest checking your email address when logging into the app.

     

    Let us know if you are using the same email address as you use on your desktop and are still experiencing the issue.

     

    -Souvik

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