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February 24, 2022
Answered

bank

  • February 24, 2022
  • 1 reply
  • 553 views
  • hello, I canceled my subscription to your program for the month of March, remove the blocking of the amount of 9.99 from my account. I should not pay you for this month. I took a trial month from the very beginning, and you continue to withdraw money without my permission. waiting for reply thanks
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Correct answer jane-e

@liudokbagira wrote:

hello, I canceled my subscription to your program for the month of March, remove the blocking of the amount of 9.99 from my account. I should not pay you for this month. I took a trial month from the very beginning, and you continue to withdraw money without my permission. waiting for reply thanks


 

You posted to the orphaned Acrobat Reader Mobile (beta). If you are not using the beta version, we can move your post.

 

When you subscribe through Android, you need to cancel through Android. Details here at this link:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html

 

Jane

 

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
March 5, 2022

@liudokbagira wrote:

hello, I canceled my subscription to your program for the month of March, remove the blocking of the amount of 9.99 from my account. I should not pay you for this month. I took a trial month from the very beginning, and you continue to withdraw money without my permission. waiting for reply thanks


 

You posted to the orphaned Acrobat Reader Mobile (beta). If you are not using the beta version, we can move your post.

 

When you subscribe through Android, you need to cancel through Android. Details here at this link:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html

 

Jane