Because of auto-subscription, the amount for the whole year was deducted from my account. I cancelled the subscription immediately, but I have still not received a refund. I am using the same email address for the subscription.

The Google Play Store advised me to contact the developer regarding this issue.

This topic has been closed for replies.

Correct answer Amal Jaiswal

Hi there

Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 and see if that works.

~Amal

Correct answer

Community Manager

Hi there

Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 and see if that works.

~Amal

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