Because of auto-subscription, the amount for the whole year was deducted from my account. I cancelled the subscription immediately, but I have still not received a refund. I am using the same email address for the subscription.

The Google Play Store advised me to contact the developer regarding this issue.

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Amal JaiswalCorrect answer

Community Manager

Hi there

Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 and see if that works.

~Amal

Correct answer

Community Manager

Hi there

Hope you are doing well and sorry for the trouble. To know more about the cancellation/refund process and policy, please check the help page https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 and see if that works.

~Amal

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