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Participant
April 22, 2025
Question

Been trying to request e signature. but the problwm as per photo persist.

  • April 22, 2025
  • 1 reply
  • 121 views

 try

1 reply

Amal.
Community Manager
Community Manager
April 22, 2025

Hi there

 

Hope you're doing well, and thank you for reaching out.

Could you please confirm if this issue occurs with a specific PDF file or with all PDFs? Try opening a different file to check if the problem persists.

Additionally, ensure that your Acrobat app is updated to the latest version (25.03.0) from the App Store or Play Store, and restart your device once after updating.

You can also try requesting a signature online via this link: https://adobe.ly/4jfV1HX to see if the feature works there.

Let us know how it goes.