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Participant
December 20, 2023
Question

Billing

  • December 20, 2023
  • 1 reply
  • 358 views

Why am I charged twice? I just got my billing for my first payment and I was charged twice, anyone know why? 

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
December 25, 2023

Hi @Lindsey34380960h8qb,

 

Hope you are doing well. Sorry for your experience with billing.

 

Would you mind sharing a screenshot of the transactions and the transaction IDs so we can investigate it internally and assist you accordingly?

 

Look forward to hearing from you.

 

-Souvik