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sledford29
Participant
April 20, 2020
Question

Billing

  • April 20, 2020
  • 1 reply
  • 497 views

I got billed for Adobe Premium. However I am not subscribed to Adobe Premium. I have and iPhone and I can't find Adobe in any purchases in the last 90 days. It's also not in my subscriptions under my Apple ID. I literally got billed for no reason

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1 reply

Dov Isaacs
Dov Isaacs
Legend
April 20, 2020

If you got billed by Apple, you need to contact Apple. If you got billed by Adobe and I assume you have an Adobe ID (or else you couldn't post here), check your account from the Adobe homepage after logging in with your Adobe ID. If it shows that you have a subscription that you didn't order, contact Adobe Customer Support. We cannot assist you in these communities with subscription issues. These communities are not Adobe Customer Support.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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