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Participating Frequently
Feb 28, 2023 6:09 PM UTC
Question

Blank PDF

On my phone, I can open PDF attachments in emails...no problem. However, they are blank.

When I open on my computer, I see the text within the PDF.

My phone is a Google Pixel 7. Any help would be greatly appreciated.

 

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18 replies

Souvik Sadhu
Legend
Feb 28, 2023 9:17 PM UTC

Hi @Craig28638355dl0r,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a sample file to reproduce the issue on our end? This would help us narrow down the approach we take to get to a resolution.

 

Look forward to hearing from you.

 

-Souvik.

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Participating Frequently
Mar 1, 2023 4:13 PM UTC
See attached
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Souvik Sadhu
Legend
Mar 1, 2023 4:59 PM UTC

Hi @Craig28638355dl0r,

 

Thank you for the response. There seems to be no attachment to the original post. 

 

Would you mind opening the thread on the community board and then attaching the file manually here? 

 

Thanks,

Souvik.

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