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Participating Frequently
February 28, 2023
Question

Blank PDF

  • February 28, 2023
  • 1 reply
  • 7474 views

On my phone, I can open PDF attachments in emails...no problem. However, they are blank.

When I open on my computer, I see the text within the PDF.

My phone is a Google Pixel 7. Any help would be greatly appreciated.

 

This topic has been closed for replies.

1 reply

S_S
Community Manager
Community Manager
February 28, 2023

Hi @Craig28638355dl0r,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a sample file to reproduce the issue on our end? This would help us narrow down the approach we take to get to a resolution.

 

Look forward to hearing from you.

 

-Souvik.

Participating Frequently
March 1, 2023
See attached
S_S
Community Manager
Community Manager
March 1, 2023

Hi @Craig28638355dl0r,

 

Thank you for the response. There seems to be no attachment to the original post. 

 

Would you mind opening the thread on the community board and then attaching the file manually here? 

 

Thanks,

Souvik.