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Jan29754623q1hz
Participant
May 6, 2023
Question

Bluetooth printing from android phone

  • May 6, 2023
  • 1 reply
  • 757 views

Problems printing a saved Adobe file from android phone to printer via Bluetooth,  finds printer but nothing prints. I can print other non Adobe documents from my phone to the printer.

 

Cheers

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 7, 2023

    Hi @Jan29754623q1hz,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Acrobat Reader Mobile uses Google Libraries to use the printer workflow. The Android UI and not Acrobat control anything outside the app.

     

    To check further, do you experience the issue with a particular file or all the files? 

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

    2. The Android version your device is running;

    3. A sample file you experience the issue on for further investigation.

     

    Please see if the app is updated to the latest version.

     

    Look forward to hearing from you.

     

    -Souvik

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