Skip to main content
Participant
September 22, 2022
Question

Bonjour impossible d'ouvrir un document à partir de waatss

  • September 22, 2022
  • 1 reply
  • 346 views

Bonjour. Impossible d'ouvrir un fichier PDF sur wattsap. Merci 

This topic has been closed for replies.

1 reply

Krutikka D
Community Manager
Community Manager
September 22, 2022

Hello @Ferial26238440a0cp 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

Could you please tell me if you're trying to open the PDF from cloud storage, or is it stored in your phone's internal storage?

Please try to open the PDF directly with the Acrobat Reader mobile application.

Also, update your Whatsapp and your device with the latest version.

 

Could you please help us with some details: -

1. Device name and OS version.

2. A screenshot of the error message you're getting while opening the PDF.

 

Hoping to hear from you soon.

 

Regards,

Krutikka