Bonjour j’ai été débité malgré mon annulation d’abonnement. Puis-je avoir une explication. Merci.

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Hi @Claris 

 Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

I have checked your Adobe account linked with the Adobe ID you are using on this community and found an active plan for Adobe Acrobat PDF pack (yearly) which got renewed on 27th June for another year. 

This can be better handled by our billing team here https://adobe.ly/4fe03Fa just click on the contact us button in the lower right corner to start the process. 

Hope this information will help

~Amal