Answered
Amal JaiswalCorrect answer
Community Manager
July 9, 2026
Hi @Alex
Hope you are doing well and thanks for reaching out.
I have checked your Adobe account and found 1 active plan that you have paid for in January. To track the other charge, please follow the steps shared in the help page https://adobe.ly/4eUPW8m and see if that works.
~Amal
